| Phone Rep's Crazy Journals Articles |
Phone Rep's Crazy Journals ››
(35 articles)
Satellite TV Phone Rep Crazy Journals
You would never believe what some people will say. Have you ever wondered what kind of conversations phone reps have had with customers? Well, we've heard them all here. Are you a phone rep with an unbelievable story and just have to tell someone? We are listening.
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Direct TV Smart Card Replacement ››
...caller misread the fine print in his Direct TV contract and thought his new smart card was going to cost him five hundred dollars instead of...
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[9720 views]
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Some Dish Network Customers Love to Call Tech Support ››
I get regular calls on the hotline from the same people again and again looking for someone to talk to -- not about satellite TV, but about anything in general! Oddly enough they aren’t calling to talk to me about the great services that Dish Network offers...
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[1847 views]
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Satellite TV vs Vacuuming Wife ››
One customer was completely flipping out, punctuating every other sentence with a cuss word and kicking everything he could reach (luckily, his grandmother’s china was in another room)...
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[1640 views]
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Dish Network Keeping an Eye on the Sky ››
Once we got talking it turns out that Mr. P is an amateur Ufologist, someone who is interested in all things to do with Unidentified Flying Objects! He wants to be able to watch classic science fiction shows...
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[1978 views]
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Dish Network Dish - Saves Mans Life ››
I would really have to go with the man who called Dish Network about a repair problem after he damaged his satellite during a roof cleansing project on Saturday morning...
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[2012 views]
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Direct TV Customers Reception Problem ››
Not long ago I received a call from a customer by the name of Mary Sue. She was frantic! Her satellite TV reception was awful! She claimed that everything was one big blur!
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[9505 views]
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Dish Network Helps Desperate Mom! ››
I had a desperate caller, Mrs. C, who has seven kids under the age of twelve, three girls and four boys. Unlike Snow White, this lady couldn’t send her kids out to work, and was anxious to find some means of keeping...
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[1795 views]
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Solving One Satellite TV Crisis At-a-Time ››
Of course, when there’s a problem, you’ve got to get them connected with the people who know how to fix things, but when the big game’s about to start, a new Direct TV...
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[1711 views]
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Dish Network Tech - Takes on Great Danes ››
It so happened that we had a young Scottish lad named Gareth working at Dish Network on a working holiday visa. He was only with Dish for a few months, and everyone made him feel real welcome and we had a...
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[1829 views]
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Direct TV Customer with a Doggone Mess ››
Henry lives in a ranch style home in Arizona and his satellite dish is a little lower than most. He decided to keep it near the hose faucet. And the hose faucet...
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[1747 views]
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